Effective Date: 20/06/2025
Who we are
Chair Craft Pvt. Ltd. is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
We may collect the following personal information:
Name, contact number, email address
Shipping and billing address
Business name and GST details (if applicable)
Payment details (processed via secure gateways)
Any communication or inquiry details.
2. How We Use Your Information
To process and fulfill your orders
To provide customer support and after-sales service
To send updates, offers, or promotional material (only if opted-in)
To improve our products and services.
3. Information Sharing
We do not sell or rent your personal data. Your information may be shared:
With logistics and courier companies for delivery
With payment gateways for secure transactions
When required by law or regulatory authorities.
4. Data Protection
We use industry-standard security practices to ensure your information is safe and secure.
5. Your Rights
You may request to:
Access, Modify, or Delete your Data.
Opt-out of promotional communications at any time.
6. Changes to This Policy
We may update this policy from time to time. Please review it periodically.
Contact Us
Chair Craft Pvt. Ltd.
B-201 Mansarovar garden, Kirti Nagar, Delhi, 110015
Email: info@kursiwala.com
Phone: +91 98550 55000
Terms & Conditions – Chair Craft Pvt. Ltd.
1. General
By using our services, website, or placing an order, you agree to be bound by these Terms & Conditions.
2. Products & Orders
All products are handcrafted and may slightly vary in design or finish.
Orders once confirmed are processed upon receipt of payment or as per agreed terms.
3. Payment
Payment must be made via approved methods.
GST will be applicable as per current Indian regulations.
4. Shipping & Delivery
Delivery timelines are provided at the time of order confirmation.
We are not liable for delays caused by third-party logistics.
5. Returns & Cancellations
Returns are accepted only in case of manufacturing defects, reported within 48 hours of delivery.
Custom orders are not eligible for cancellation once production starts.
6. Warranty
Our chairs come with a standard 6M warranty on manufacturing defects.
Warranty does not cover damages due to misuse, wear & tear, or unauthorized alterations.
7. Limitation of Liability
We are not responsible for indirect or consequential damages related to product use.
8. Governing Law
These terms shall be governed by the laws of India, and any disputes will be settled under the jurisdiction of Delhi courts.